FAQ Category: General

Crypto wallets store your private keys, keeping your crypto safe and accessible. They also allow you to send, receive, and spend cryptocurrencies like Bitcoin and Ethereum.

Your private key is what links you uniquely to your blockchain address, while your seed phrase is a fingerprint of all your blockchain assets that you can use as a back-up if you lose your crypto wallet.

Ensure you have recorded your seed phrase/ private key and stored it somewhere secure offline (not a screenshot) like a gun safe or safety deposit box.

Using google chrome, simply click the “lock” button to the left of the website URL located top left corner – tutorial to follow

Create a support ticket via Bitcointaf here: https://bitcointaf.com/user/tickets/add?department=btaf-token-queries